Ten Best Practices for Mediators Derived from Neuroscience: Managing Emotions (#6-8)

Strong emotions are common in mediation. Parties often arrive at the session full of resentment and joint sessions can provoke anger, disappointment, or embarrassment. Ignoring strong emotions is risky as it is trigger for the physiologic stress response.     6.Encourage parties to name their emotions rather than labeling them. Mediation training often suggests ways [Read more..]